Privacy Policy

Introduction

FitIn ("FitIn," "we," "our," or "us") provides a fitness-focused social and dating platform. This Privacy Policy applies to our website, mobile applications, and related services (collectively, the "Service"). By using the Service, you acknowledge that your information will be handled as described in this Policy.

We are committed to balancing meaningful social connection with user privacy, transparency, and safety. If you do not agree with this Policy, you should discontinue use of the Service.

Information We Collect

We collect information to operate the Service, verify accounts, improve safety, and deliver relevant features. The categories of information we collect depend on how you interact with FitIn.

• Information you provide directly when creating or maintaining an account
• Information generated by your use of features such as messaging and reporting
• Technical and usage data collected automatically from devices and browsers

Information You Provide

You may provide personal information including:

• Registration details, such as name, date of birth, email, and login credentials
• Profile information, including photos, bio, fitness interests, and preferences
• Content and communications submitted through messages or support requests
• Payment and subscription details processed through authorized payment providers
• Identity verification information where required for trust and safety review

Information Collected Automatically

When you access the Service, we may automatically collect information such as device identifiers, approximate location derived from IP address, app version, operating system, referral data, page views, interaction events, and crash diagnostics.

We may use cookies and similar technologies on web properties to remember preferences, secure sessions, and understand traffic trends. You can manage cookies through browser controls, but disabling certain technologies may affect Service functionality.

How We Use Information

We use collected information for legitimate business and operational purposes, including:

• Providing, maintaining, and improving the Service and account experience
• Matching users and personalizing recommendations and content presentation
• Processing transactions, subscriptions, renewals, and customer service inquiries
• Detecting abuse, fraud, unauthorized activity, and policy violations
• Complying with legal obligations and enforcing our terms and standards
• Communicating product updates, service notices, and administrative messages

How We Share Information

We do not sell personal information in exchange for money. We may share information in limited circumstances:

• With service providers that support hosting, analytics, moderation, customer support, fraud prevention, payment processing, and communications
• With other users as part of your profile and interaction settings
• With legal authorities when required by law, legal process, or safety necessity
• In connection with a merger, financing, acquisition, or asset transaction
• With your consent or at your direction

Account/Profile Visibility

FitIn is a social platform, and portions of your profile may be visible to other users according to your settings and feature use. You should avoid sharing sensitive information in profile text, media uploads, or messages unless you are comfortable with potential recipient access.

Moderation and trust systems may review profile content, reports, and related context to enforce community standards and protect members.

Data Retention

We retain personal information for as long as necessary to provide the Service, comply with legal requirements, resolve disputes, enforce policies, and maintain platform safety. Retention periods vary depending on data type and purpose.

If you close your account or request deletion, we take commercially reasonable steps to remove or de-identify eligible data. Certain records may be retained where needed for fraud prevention, legal compliance, or security investigations.

Security

We maintain administrative, technical, and organizational safeguards intended to protect personal information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us of suspected unauthorized access.

Children's Privacy

FitIn is intended only for adults. We do not knowingly permit individuals under the age of 18 to use the Service. If we learn that personal information has been collected from a person under 18, we will take steps to remove the account and associated information as required by law.

International Processing

Depending on where you access FitIn, your information may be transferred to and processed in countries other than your own. Data protection laws in those locations may differ from the laws in your jurisdiction.

Where required, we rely on appropriate safeguards for cross-border data transfers.

Your Rights and Choices

Subject to applicable law, you may have rights regarding access, correction, deletion, restriction, portability, or objection to certain processing of your personal information. You may also have choices regarding marketing communications and account visibility settings.

To submit a privacy request, contact us using the details below. We may request reasonable verification information before processing certain requests.

Updates to This Policy

We may update this Privacy Policy to reflect operational, legal, or product changes. When we make material changes, we will update the "Last updated" date and may provide additional notice through the Service or by other appropriate means.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact: support@fitin.fit.